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Resource Library
 

Use the following glossary as a library of explanations for common terms used within the Benefits Industry. If you have questions about a term not listed in the Resource Library, please drop us an email.

Click on a letter to “jump” directly to that section of the listing.
 

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

 

401(k) Plan
In the United States, a qualified cash or deferred profit-sharing or stock-bonus plan which allows participants to decide, within limits, how much of their compensation is deferred. Participant contributions are not taxable until the funds are withdrawn, and sponsor contributions as well as investment earnings are also tax-deferred to the participant. Also called a Cash or Deferred Arrangement (CODA).

403(b) Plan
In the United States, a type of employee retirement plan established by certain tax-exempt organizations (i.e., hospitals, charities, churches) and educational organizations. Section 403(b) plans were created by Congress to serve as an incentive for tax-exempt organizations (who could not benefit from the tax advantages of qualified pension plans) to offer their employees some form of retirement compensation. Also known as a tax-deferred annuity (TDA) plan or a tax-sheltered annuity (TSA) plan.
 
Accelerated Benefits
Benefits available prior to death, to help pay the costs of long-term care or terminal illness. Life insurance riders which allow the policy's death benefits to offset expenses incurred in a convalescent or nursing home facility. 

Accidental Death and Dismemberment (AD & D)
Policy or provision in a Disability Income policy that pays a specified amount or a multiple of the weekly disability benefit should the insured die, lose his sight, or lose two limbs as the result of an accident. Lesser amount is payable for the loss of one eye, arm, leg, hand, or foot.

Accidental Death Benefit
Extra benefit that, in general, equals the face of the contract or principal sum, payable in addition to other benefits in the event of death as the result of an accident. A provision added to a life insurance policy for payment of an additional benefit if death is caused by an accident. Sometimes called "double indemnity."

Accidental Death Insurance
Form of insurance providing payment if the death of the insured results from an accident. Often combined with Dismemberment Insurance in a form called Accidental Death and Dismemberment.

Activities of Daily Living
Activities performed by individuals without assistance in the course of day to day living that include mobility, dressing, personal hygiene and eating.

Adult Day Care
Group program for functionally impaired adults.  Meets health, social and functional needs in a setting other than adult's home.

After Care
Patient services, customized to the individual, required after hospitalization or rehabilitation.

Ambulatory Care
Medical services provided on an outpatient (non-hospitalized) basis. Services may include diagnosis, treatment, surgery, and rehabilitation.

Ancillary Services
Services, other than those provided by a physician or hospital, which are related to a patient’s care, such as laboratory work, x-rays and anesthesia.

Annuity
A contract between a private individual and a life insurance company. The individual pays a sum of money that is invested and in return the insurance company makes periodic payments to the individual as specified in the contract. Annuities are primarily used as a vehicle for retirement income.
 

Beneficiary
The person or entity, such as a trust fund, named in a life insurance policy as the recipient of policy proceeds in the event of the policyholder's death.

Benefit Levels
Maximum amount a person is entitled to receive for particular services as described in the contract with insurer or health plan.

Benefit Period
Period during which Medicare beneficiary is eligible for Part A benefits. Benefit period is 90 days, beginning the day of patient's admission to hospital and ending when individual has not been hospitalized for a period of 60 consecutive days.

Blue Cross
Nonprofit corporation providing protection to its members against the cost of hospital care in a limited geographic area.

Blue Shield
Nonprofit corporation providing protection to its members against the cost of surgery and other items of medical care in a limited geographic area.
  


Cafeteria Plan
As defined under Section 125 of the IRS Code—A Cafeteria Plan is a flexible employee benefit plan that enables employees to choose from a menu of fringe benefits and pay for them with pre-taxed dollars. Cafeteria Plans offer advantages to both employees and employers:

  • Since employees are able to pay for benefits with pre-taxed dollars, the employees’ gross pay is reduced—resulting in reduced taxes. Additionally, a Cafeteria Plan allows employees to choose the benefits they need—or don’t need. Since benefit choices can be modified each year, the employee has the flexibility to modify his/her benefit choices to reflect any change in his/her household needs. Employees reduce their taxable income and use the tax-free money to pay for expenses that otherwise would have been paid with after-tax dollars.

  • Among the advantages for employers, the most obvious is the savings on payroll taxes. Additionally, the cost of benefits that employees do not want will be eliminated.

Calendar Year
January 1 through December 31 of the same year. Under major medical plans, many deductible amount provisions are based on a calendar year. Benefits under basic hospital surgical and medical plans are based on an amount per calendar year.

Case Management
Assessment of a person's long term care needs and followed by appropriate recommendations for care, monitoring and follow-up as applies to extent and quality of services to be provided.

Cash Value (Cash Surrender Value)
The amount available in cash when surrendering a permanent life insurance policy before it becomes payable upon death or maturity.

Catastrophic Disability
The total, permanent and irrevocable loss of speech, hearing in both ears, the sight of both eyes or the use of both legs, both arms, or one leg and one arm, due solely to a sickness or injury.

Change of Life Status
Pertaining to Flexible Spending Accounts: Events that enable an FSA participant to change his or her annual FSA election. These include:Marriage, birth of a child, adoption of a child, divorce, death of a spouse, death of a child, change in employment status.

Chemical Dependency Services
Services required for treatment and diagnosis of chemical dependency, alcoholism, and drug dependency.

Claim
A request by an individual (or his or her health care provider) to an individual’s insurance company for the insurance company to pay for services obtained from a health care professional.

COBRA
The Consolidated Omnibus Budge Reconciliation Act of 1985 and mandates that organizations with 20 or more employees must offer the continuation of group health benefits to employees (and their covered dependants) upon experiencing a “qualifying event,” such as termination, reduction of hours, medicate entitlement or employee’s death. If an employee continues coverage, he/she pays the monthly premium plus a service charge (usually two percent). Participants remain eligible for 18-36 months, depending upon their qualifying even.

Cognitive Impairment
Deficiency in ability to think, perceive, reason or remember. Results in loss of ability to attend to one's daily living needs.

Co-Insurance
Refers to money that an individual is required to pay for services, after a deductible has been paid. In some health plans, coinsurance is called a "co-payment." Co-insurance is often specified by a percentage. For example, the employee pays 20% toward the charges for a service and the employer or insurance company pays 80%.

Continuation
Terminated employees are allowed to continue their group health insurance coverage under certain conditions.

Contract Year
The period running from effective date to expiration date of contract.

Convertible Term Insurance
Term insurance that offers the policyholder the option of exchanging it for a permanent plan of insurance without evidence of insurability.

Co-Payment
Arrangement where covered person pays a specified amount for specified services and health care provider pays remainder. Covered person usually pays his or her share when service is rendered. Unlike coinsurance which is a percentage, co-payment is a dollar amount. 

Covered Expenses
Health care expenses incurred by covered person that qualify for reimbursement under a policy contract. 

Covered Person
Person who pays premiums to the contract for benefits provided and also meets eligibility requirements. 

Cosmetic Surgery
Also referred to a “elective” surgery—These are surgical procedures that are not deemed to be necessary for ones health or well-being; but rather for primarily esthetic value.
 

Death Benefit
The amount paid to the beneficiary or beneficiaries of a life insurance policy if an insured dies.
 
Deductibles
Amount that must be paid by the insured before benefits will be paid by the insurer.

Denial of a Claim
Refusal by an insurance company to pay a claim submitted to them on behalf of an insured individual by a health care provider.

Dependent Coverage
Insurance coverage on the head of a family which is extended to his or her dependents, including only the lawful spouse and unmarried children who are not yet employed on a full-time basis. "Children" may be step, foster, and adopted, as well as natural. Certain age restrictions on children usually apply.

Direct Deposit
Transferring money directly into a checking or savings account without needs of having to physically go to the bank to make the transaction. Pertaining to FSAs—this method of reimbursement of eligible expenses is when, after the participant submits a reimbursement claim, the reimbursement check is deposited directly into the participant’s account.

Disability
A condition due to sickness or injury that curtails a person's ability to carry on normal pursuits. A disability may be partial or total, and temporary or permanent as verified by a doctor.

Disability Insurance
Coverage that protects one’s income in case of a disabling accident or illness. Disability coverage is available in Short Term and Long Term policies.

Dismemberment
Loss of, or loss of use of, specified members of the body resulting from accidental bodily injury.

Dismemberment Benefit
Benefits payable for various types of dismemberment. See also Accidental Death and Dismemberment and Multiple Indemnity.
 

Effective date
Date when insurance coverage begins.
 
Elective Benefits
Also known as “Voluntary” benefits—These types of benefits are traditionally fully paid for by the employee via the convenience and tax-saving method of payroll deduction.

Eligibility date
Date when a member of an insured group applies for insurance.

Eligible Expenses (pertaining to an FSA)
These are expenses that can be paid with Flexible Spending Account Dollars. Whether a service or product is deemed as “eligible” is determined by the IRS.

Click here for a detailed list of eligible and ineligible expenses.

Eligibility period
Time following the eligibility date (usually 31 days) during which a member of a group may apply for insurance without evidence of insurability.

Elimination period
Days at the beginning of a period of disability when no benefits are paid.

Employee Assistance Program (EAPs)
Mental health counseling services that are sometimes offered by insurance companies or employers. Typically, individuals or employers do not have to directly pay for services provided through an employee assistance program.

Equity Assets
Common stock, real estate, and all other miscellaneous invested assets.

ERISA
The Employee Retirement Income Security Act of 1974 (ERISA) is a federal law that affects pension and profit-sharing plans. Among other provisions, this law specifies a published summary plan must be distributed to participants within 120 days after adoption of the plan and within 90 days after an employee becomes a participant. The law requires that a summary plan description be issued every 5 years.

Evidence of Insurability
A statement or proof of physical condition and/or other factual information affecting a person's eligibility for insurance. In group insurance, evidence of insurability is required only in specific situations: when a person fails to enroll during the open enrollment period; when a person applies for reinstatement after having previously withdrawn from the plan when receiving an overall maximum benefit; or when a person applies for excess amounts of group life or disability insurance.

Exclusive Provider Organizations (EPO)
Form of managed care in which participants are reimbursed only for care received from affiliated providers.
 

Flexible Spending Accounts (FSAs)
Flexible Spending Accounts are accounts that hold money that will be used for the payment of uninsured Health and Dependent Care expenses, such as co-pays/deductibles, daycare/dependent care costs, prescription drugs and vision care.

Click here for a detailed list of eligible expenses.

  • Flexible Spending Accounts save employees money by paying for common out-of-pocket health and dependent care expenses with pre-taxed dollars. Since FSA contributions are taken out of an employee’s check BEFORE taxes are applied, the taxable income is reduced—resulting in the employee paying less in taxes!
  • Flexible Spending Accounts are popular with employers since FICA and most other payroll taxes not paid on FSA contributions!

Flex Card
This is a bank debit-like card that Flexible Spending Account participants can use for the payment of eligible FSA expenses. Provided through the MasterCard™ network, the MBI Flex Card™ pays for these expenses at the point-of-service; the amount automatically deducted from the participant’s FSA account. This direct access to FSA dollars rids participants from process of having to pay for expenses out-of-pocket, submit a claim form along with proof of payment to the plan administrator, and then wait for the reimbursement check.
 
Click here to learn more about the Flex Card.
 
Gross Income
A worker’s total income before taxes are applied.  

Group Life Insurance
Life insurance that usually does not require medical examinations, on a group of people under a master policy. It is typically issued to an employer for the benefit of employees, or to members of an association, for example, a professional membership group. The individual members of the group hold certificates as evidence of their insurance.

Guaranteed Insurability
An option that permits the policyholder to buy additional stated amounts of life insurance at stated times in the future without evidence of insurability.
 

Health Maintenance Organization (HMO)
Prepaid group health insurance plan that entitles members to services of participating physicians, hospitals, and clinics. Emphasis is on preventative medicine. Members of the HMO pay a flat periodic fee (usually deducted from each paycheck.

HIPAA
The Health Insurance Portability and Accountability Act. This guarantees that people who have continuous health coverage—without a gap of more than 63 days—can’t be denied insurance even if they have a pre-existing condition, such as diabetes. So if you forgo COBRA and wind up with a three-month gap in your coverage, you would lose your HIPAA protection when you later decide to buy insurance. This could lead to serious financial consequences.

Hospice
Care provided to terminally ill patients and their families that emphasizes emotional needs and coping with pain and death rather than cure.
 
Ineligible Expenses
Pertaining to FSAs—These are expenses that cannot be paid with Flexible Spending Account Dollars. Whether a service or product is deemed as “ineligible” is determined by the IRS.

Click here for a detailed list of eligible and ineligible expenses.

Insurability
Acceptability to the company of an applicant for insurance.

Insurance
Risk management plan that, for a price, offers the insured an opportunity to share the costs of possible financial loss through an insurer.
 

Lapsed Policy
A policy terminated at the end of the grace period because of non-payment of premiums.
 
Liability
Liability involves the cause of damage to someone's property and the bodily injury someone incurs as a result of the negligence of another party. Liability insurance provides coverage for either individuals or businesses.

Liquidity
Liquidity is defined as "the ability of an individual or business to quickly convert assets into cash without incurring a considerable loss." There are two kinds of Liquidity: quick and current . Quick liquidity refers to funds, cash, short-term investments, and government bonds - possessions which can immediately be converted into cash in the case of an emergency. Current liquidity refers to current liquidity plus possessions such as real estate which cannot be immediately liquidated, but can be sold and converted into cash eventually. Quick liquidity is a subset of Current Liquidity. Again, the importance of Liquidity has to do with how fast and how much cash an insurance company can get their hands on in case there is a disaster and they need to pay off claims. This reflects the financial stability of a company and thus their rating.

Long Term Care
Insurance that provides people of all ages coverage for ”Activities of Daily Living” (ADLs) such as bathing, dressing, eating, toileting, continence and transferring when assistance is needed due to illness, injury or advance age.

Long Term Disability (LTD) Insurance
Insurance issued to an employer (group) or individual to provide a reasonable replacement of a portion of an employee's earned income lost through serious and prolonged illness or injury during the normal work career.
 
Managed Care
The system that HMOs, PPOs and indemnity plan uses to provide quality health care while controlling the costs of medical services that individuals receive.
 
Maximum
A dollar limit that is applied to benefit payments. Some programs have no maximum. Some maximums apply to the lifetime of the benefit program; others apply to a particular period of time (calendar year, benefit year, etc.) or particular services (such as separate maximum for orthodontic benefits).

Medicaid
Simply put, Medicaid is health insurance for the poor. It was created in 1965 as a joint federal/state public assistance program for those too poor to afford health care. Since the program is administered by the individual states under federal guidelines, the benefits offered and eligibility requirements vary widely. About 36 million people around the U.S., including children, the elderly, the blind and the disabled, are currently covered by Medicaid. Usually, Medicaid recipients pay no part of costs for covered medical expenses, although a co-payment is sometimes required.

Medicare
Medicare is a federal insurance program which primarily serves those over 65 years old and younger, disabled people and dialysis patients. It currently covers about 37 million Americans. Medicare is divided into Part A, which covers inpatient hospital services, nursing home care, home health care and hospice care; and Part B, which helps pay the cost of doctors' services, outpatient hospital services, medical equipment and supplies, and other health services and supplies. Recipients pay some part of the costs through deductibles. Since Medicare doesn't cover all expenses, recipients often supplement their coverage.

Medically Necessary
Many insurance policies will pay only for treatment that is deemed "medically necessary" to restore a persons health. For instance, many policies will not cover routine physical exams or plastic surgery for cosmetic purposes.

 

Net Income
A worker’s total after-tax earnings. Also referred to as "Take Home Pay."
 
Online Account Access
The ability to view a Flexible Spending Account’s balance, transactions, etc. from a computer via the World Wide Web.
 
OBRA = Omnibus Reconciliation Act (1993)
Under this act, the cap on the amount of income that can be used for calculating pension benefits for an individual was lowered from $235,840 to $150,000 (now $170,000). This has caused an increased reliance on non-qualified benefit plans.

Out-of-Network
A term used to describe the non-PPO option; when PPO participants obtain health services from a non-contracted provider that is outside of the PPO network .

Out-of-Pocket Costs
Any amount you are responsible for paying, such as co-payments, deductibles and costs above your annual maximum.

Out-Of-Pocket Maximum
A predetermined limited amount of money that an individual must pay out of pocket, before an insurance company will pay 100% for an individual’s health care expenses.
 
Payout Period
The period during which you receive the income from your annuity contract.
 
Permanent and Total Disability
Total disability from which the insured does not recover.

Permanent Life Insurance
A type of life insurance that includes both a death benefit and a cash value component.

Permanent Partial Disability
Condition where the injured party's earning capacity has impaired for life, but he can work at reduced efficiency.

Permanent Total Disability
Condition where the injured party is unable to work at any gainful employment for balance of his lifetime.

PLR (Private Letter Ruling)
An opinion ruling by the IRS on a particular issue for a particular
taxpayer. It is non-binding on the IRS and must not be considered anything
other than an unofficial opinion.

Policy
The printed document issued to the policyholder by a company stating the terms of the insurance contract.

Pre-existing Condition
Physical condition existing prior to the effective date of a policy. In many policies not covered until after a stated period of time has elapsed.

Pre-Admission Certification
Also called pre-certificate review, or pre-admission review. This is approval by a case manager or insurance company representative for a person to be admitted to a hospital or in-patient facility in advance of their admission. Usually, the patient’s physician requests that this process be completed. The goal of pre-admission certification is to ensure that individuals are not hospitalized for unnecessary surgical procedures or services that are not medically necessary.

Pre-Tax Dollars
Money income that is exempt from income taxes (F.I.C.A., Social Security, etc.). In the Benefits industry, this usually refers to benefit payments or contributions (such as with FSAs) where the amount is taken out of the participants gross income thereby reducing the amount of taxes he/she ends up paying.

Pre-Existing Conditions
Specific conditions that may affect your eligibility for benefit coverage. This is any injury, illness, or condition for which the covered person received diagnosis, treatment, consultation, drugs, medicine or other services during the three (3) months preceding the effective date of coverage.

Preferred Provider Organization (PPOs)
This is a group of health care providers who have agreed by contract to furnish medical services to members of a health plan at discounted rates.

Premium
The periodic payments made to an insurance carrier in exchange for insurance coverage.

Primary Care Provider (PCP)
A health care professional who is responsible for monitoring an individual’s overall health care needs. Typically, a PCP serves as a "gatekeeper" for an individual’s medical care, referring the individual to specialists and admitting them to hospitals when needed.

Proof of Expense
A receipt or other acceptable documentation that verifies the purchase of an expense. This is usually used in terms of Flexible Spending Accounts where, in order for a paid or pending claim to be accepted, the Proof of Expense must be faxed to the plan administrator.

Provider
A physician, specialist, laboratory, hospital, pharmacy or other medical practitioner providing health care services.

 

Qualified annuity
An annuity that is sold as part of a tax-qualified Keogh plan or company pension plan.

Qualifying Event
Occurrence (i.e. death, termination of employment, divorce, etc.) triggering insured's protection under COBRA, that requires continuation of benefits under group insurance plans for former employees and their families who would otherwise lose coverage.
 
Reasonable and Customary Charges
Charge for medical services referring to amount approved by the Medicare Carrier for payment. Customary charges are defined as those most often made by a provider for services rendered in that particular area.
 
Reimbursement Request
A form that a FSA participant will submit, via fax or mail, to their plan administrator that requests reimbursement for an eligible FSA expense.

Renewable Term Insurance
A type of term insurance which includes a renewal provision that gives the policy owner the right to renew the insurance coverage at the end of the specified term without submitting evidence of insurability.

Rider
An amendment to an insurance policy that modifies the policy by expanding or restricting its benefits or excluding certain conditions from coverage.

Rollover
In the United States, the tax-free transfer of account balances to an individual retirement account from a qualified retirement plan or another individual retirement account.
 
Self-Insurance
A program financed entirely by the employer for insuring employees instead of purchasing coverage from a commercial carrier.
 
Single-Premium Whole Life Insurance
A whole life policy that provides protection for the duration of the insured's life in exchange for the payment of the total premium in one lump sum at the time of application.

Short Term Disability
Group or individual policy written to cover disabilities of 13 or 26 weeks duration. However coverage for as long as two years is not uncommon.

Short-term Disability Income Insurance
Short-term Disability Income Insurance is designed to provide benefits for a temporary period of time, usually 3 - 6 months. As a result this type of policy usually has an elimination period of 10 days.

 

TAM (Technical Advise Memorandum)
A non-binding interpretive information issued by the IRS to clarify a
position.

Term Life Insurance
Insurance that covers the insured for a certain period of time known as the "term." The policy pays death benefits only if the insured dies during the term. Temporary insurance that pays only a death benefit (i.e., it does not have cash value).

Tertiary Care
Services provided by providers such as thoracic surgeons, intensive care units, neurosurgeons, etc.

Third Party Administrator
Firm which administers group insurance policies for employers and other associations. In addition to being the liaison between the employer and the insurer, the TPA is involved with certifying eligibility, preparing reports required by the state and processing claims. Use of TPA's has increased with the growth of employer self-funded plans.

Total Disability
The inability to perform the duties of a previous occupation, or any other occupation, due solely to sickness or injury.

Universal Life Insurance
Unlike traditional cash-value policies (known as "whole life"), universal life policy returns were freed from long-term, fixed-rate contracts and replaced with policies whose returns were tied to short-term interest rates and periodically adjusted. In addition, premiums and death benefits can be changed by the policyholder.
 
Vested Benefit
A benefit that is non-forfeitable (i.e., it will be paid to you even if you leave the company).
 
Voluntary Benefits
These types of benefits are traditionally paid for by the employee via the convenience and tax-saving method of payroll deduction. Common examples include Vision Care, Long Term Care Coverage, Life Insurance and Disability policies.

Waiting Period
Period of time between beginning of a disability and start of Disability Insurance benefits. Also known as the Elimination Period.

Whole Life Insurance
A policy in which premiums are payable for life, and cash values are determined by the carrier.  Underlying investments are usually conservative and typically do not earn high rates of return.

 
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